Shipping Policy

This Shipping Policy applies to purchases made from DFORD, operated by ZHANGYIWEI LLC.

Business contact for shipping and fulfillment matters: SYED GHANI SOLE MBR, 304 GARFIELD ST, FORT COLLINS, CO 80524. Phone: 1-7754688886. Email: support@dford.top.

DFORD currently serves US-focused orders first. We aim to keep processing clear and delivery expectations realistic.

Order processing

Most orders are prepared within 1-2 business days after payment is successfully received.

Estimated delivery

Standard delivery generally takes 5-10 business days after dispatch for supported US destinations. Delivery timing can vary during holidays, weather disruptions, or carrier delays.

Shipping charges

Shipping options and costs are shown during checkout. Promotional free-shipping thresholds may be applied at store level when active.

Delivery issues

If a parcel appears delayed, damaged, or marked delivered but not received, contact support@dford.top with your order number so we can investigate.